FAQ

What is an Action Plan?

An Action Plan spells out activities, expressed in the SMART convention. Creating an action plan involves the creation of a number of actions resulting from an event. Use the Action Plan tool to record these actions together with their Due Date, Owner, and completion status.

Find out more about Action Plans here.

I really struggle to get all my tasks done in a day, any tips?

Time management is considered to be one of the primary “soft skills” valued in the workplace, and effective time management skills are key to a successful work life.

We all have the same amount of time available to us each day. And that time is valuable. Once it has passed, it is gone forever.

Fortunately we have tried and tested methods you can try here.

What is Reactive and Proactive?

When activities, events, requests and tasks are constantly making demands on your time, it is easy to get into a mode where you continually react to events, rather than creating a working environment which is proactive.

Here’s a link to a more in depth explanation.

My team finds it difficult to get any where in meetings, can you help?

Given we all attend meetings that seem to have no purpose, achieve no objectives and result in no action, the word ‘effective’ is particularly important when it comes to meetings, as many hours of our working life are spent in them!

We have a whole section of making sure your meetings are productive.

What are KPIs?

Key performance indicators (KPIs) are crucial for effective performance management and ultimately provide our critical measures of how the business is performing.

Read more about KPIs here.

What’s the best way to motivate my team?

Ask a dozen managers to tell you the hardest thing about their role? People! How many times as a manager do you actually wish everyone would go away and let you get on with your job!

Check out this link for more info.